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Leverage user feedback about Microsoft 365 in your organization

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Hi, Office Insiders! We’re thrilled to share some exciting updates to our enterprise user feedback process. As IT Admins, these updates give you access to organization-specific information. Let’s walk through ways to help you leverage user feedback, therefore improving your organization’s health and increasing efficiency.

User feedback  

Your feedback has been crucial in helping Microsoft create quality products and experiences. For instance, you let us know there is a need for feedback visibility, and we’re listening. Meanwhile, we’re investing in additional top requests from admins in the short and long term. User feedback.

Feedback Management Controls 

With our new controls, you can: 

  • Manage how users give feedback to Microsoft about Office apps. Eventually, it’ll expand to all Microsoft 365 offerings.  
  • Request feedback from targeted users and/or groups whose feedback would be a valuable signal.  
  • Configure communication flow.
  • In addition, you can define which metadata is collected 
  • Above all, you can ensure all data collected is private.  

Admin Center experience for feedback policy configuration 

Use the Feedback button in the Admin Center and send us your thoughts on the policy and experience.  

Admin Center experience for feedback policy configuration.

Admin Center experience for feedback policy configuration.

Feedback Data Views 

Feedback data views build foundations for organization-focused actions, insights, and trends. We’re excited to announce a new feedback node in the M365 admin portal. In it, you can see the feedback your organization is giving to Microsoft. 

 You can also:  

  • View and manage feedback from across your organization.  
  • Filter feedback by apps, channels, and platforms.  
  • After that, you can follow up with users internally.  

Requirements and Availability  

  • Be an IT Admin in an organization using a M365 Business subscription. 
  • Feedback management controls are only available in Office apps. But we’re working to centralize all Microsoft 365 under one set of controls. 
  • Feedback data views are not yet available. To check them out first, sign up to join the Preview program. 

Join the Preview program  

As IT Admins, we would love to hear from youJoin our preview program to provide feedback and influence how we build upon these capabilities  

  • First, take this survey to join the preview program. 
  • Then, email us with scenarios, questions, or to learn more. 

Note: This Preview program is distinct from the Office Insider program. However, if you have users in your organization running Insider builds, being part of this Preview program will allow you to review their early feedback about still in-development features.